For UPS / Shipping Users
January 7, 2019
UPS Integration in 2019 (Important! Please read)
In 2018 UPS informed us they would no longer allow new customers to set up service via the localized UPS integration which we have offered and supported for many years. All new customers are required to use the UPS Web Service API which we have supported for the last couple of years. Existing customers using the localized UPS integration and the end of day EMT upload can continue using this legacy process. UPS has NOT indicated they will require any migration from this service at this time.
Please note there will be no further development of our localized UPS implementation as all our enhancements are being directed at the Web API implementation.
Any customer who is currently using the the localized implementation who wishes to take advantage of international shipping, custom rates and other features available through the web API is welcome to contact their dealer or us for information regarding the switch.
UPS Daily Rate Table Update (action required, if using localized UPS integration)
For those using the UPS integration feature in the Shipping solution, the UPS Daily Rate Tables for 2019 have been posted to the Solutions for SYSPRO website and must be imported.
Click here for the detailed steps, or for those already familiar with the process, follow these two abbreviated steps:
- For UPS Daily Rate customers, click the following to download the file:
2019 UPS Daily Rate and Zone Information file
- Unzip the downloaded file and place it in a directory on the SYSPRO Application server. Run the Shipping/Handheld System Setup and select the "UPS" tab. Verify that the PLD directory has a valid path. Click on "Import UPSInfo" and when requested enter the path and filename to the text file. Note: importing the UPSInfo file into SYSPRO from the above download link can take a while as it is importing over 330,000 lines of information, so please be patient after the import begins-- do not get frustrated and kill the session.
Updated UPS Routing Codes (URC) (action recommended now, and periodically)
UPS has recently updated its UPS Routing Code (URC) information. The URC identifies the package flow in the UPS delivery facilities and ensures the accurate routing and prompt delivery of a shipment when the URC is included on the shipping label.
For those using the Shipping solution and UPS labels, we recommend updating the URC file. Instructions on how to do that are in our UPS tutorial under Shipping tutorials-- click here to go there now and start with the section "Installing Routing Codes".
Fuel Surcharges Update (recommended monthly)
We also recommend updating the Fuel Surcharge information monthly. To update the Fuel Surcharge information, please see our UPS tutorial under Shipping tutorials-- click here to go there now and start with the section, "Setting/Maintaining UPS Fuel Surcharges".
If you have questions regarding this information, please contact your dealer for assistance.